mer-squared:

clientsfromhell:

Me: “How can I help you today, ma’am?”

Client: “Is e-mail internet”?

Me: “I beg your pardon?”

Client: “Is e-mail on the internet? I have no internet, can I still read my e-mail?”

Me: “Well yes, you must be able to get online to view your e-mail.”

Client: “Oh, dear. I can’t see my e-mail.”

Me: “Well, let’s see. Can you open up Internet Explorer for me and tell me what you see?”

Client: “Open what?”

Me: “Your browser, can you open up your browser?”

Client: “My…my…?”

Me: “What you click on when you want to browse the internet?”

Client: “I don’t use anything, I just turn my computer on, and it’s there.”

Me: “Okay. Do you see the little blue ‘e’ icon on your desktop?”

Client: “You mean I have to start writing letters again?”

Me: “I’m…what, I’m sorry?”

Client: “I don’t have any pens at my desk. I just want my e-mail again.”

Me: “No, ma’am, your desktop, on your computer screen. Can you click on the little blue ‘e’ on your computer screen for me?”

Client: “Oh, this is too much work. I’m too upset. Just send me my e-mail. Can’t you send me my e-mail?”

Me: “We…okay, ma’am. Can you tell me what color the lights are on your router right now?”

Client: “My what?”

Me: “The little box with green or possibly a couple of red lights on it right now – it’s most likely near your computer?”

Client: “Lights and boxes, boxes and lights, just get my e-mail for me.

Me: “My test is showing that you should be able to get online right now. Can you tell me what you’re seeing on your computer screen?”

Client: “It’s been the same thing for the last two hours.”

Me: “An error message?”

Client: “No, just stars. It’s black and moving stars.”

Me: “…Do you see your mouse next to your keyboard?”

Client: “Yes.”

Me: “Move it for me.”

Client: “Move it?”

Me: “Yes. Move it.”

Client: “My e-mail!”

This post gave me a fucking ulcer.

phasered:

i keep seeing that one post about ‘wanting a sword but not being sure What to do with it practically’

when i was like 15 my brother asked me what i wanted for christmas and i jokingly said i want a sword like a knight sword he bought me one from some historical replica place and i just hung it on my wall

and for YEARS what i always did

was whenever i was going out somewhere fancy and i was in my dress and my heels and my hair all nicely done i would take the sword around and just walk around the tile part of my house with it kind of loosely gripped in my hand, just all slow and casual, hear my heels click, carrying it bc you would be amazed what looking rly hot AND carrying a sword will do for your confidence l i ke. i’d feel ready for anything

and my mom would always come out because she’d be expecting it and just watch me with some mixture of amusement and bewilderment but she never actually asked 

five years later i still do this in college… before job interviews… formal affairs… dates…. just get ready and then carry the  sword around for a while you’ll feel so good i promis